Thank you for choosing PCService.in for your IT services and digital product needs. Our Cancellation and Refund Policy ensures transparency and ease if you need to cancel a service or request a refund.
Cancellation Policy
Service Cancellation
- You may cancel a service or order by contacting our customer support team within the specified cancellation period.
- Cancellation periods vary based on the type of service or product.
Order Cancellation
- Orders can be canceled within 4 hours of purchase for a full refund.
- To cancel, email our support team at [email protected] with your order details for quick processing.
Software License Key Orders
- Orders for license keys cannot be canceled, as the service is automated.
- If you encounter issues with your license key, we may consider replacing the key, but refunds are not available.
Refund Processing
- If you experience errors or issues, proof of the issue is required for refund processing.
- Contact [email protected] with all relevant details.
Refund Process
Refund to Original Payment Method
- Refunds will be issued to the original payment method used for the purchase.
Debited Amount Refund
- If a service is canceled or an issue arises, the debited amount will be refunded promptly.
Alternative Refund Methods
- If the original payment method is unavailable, we may process the refund via an alternative method to ensure a timely resolution.
Refund Eligibility
Timeframe
- Refund requests must be made within the timeframe specified in our Terms and Conditions.
- Different services or products may have varying eligibility periods for refunds.
Non-Satisfactory Situations
- Full refunds may be issued within a specific period for cases where the service or product is deemed unsatisfactory.
- Eligibility for refunds is determined by the nature of the service or product.
Refund Exceptions
Digital Products
- Refunds for digital products may be subject to additional conditions.
- Refer to the specific product details for more information.
Service Usage
- Refunds may not be applicable if the service has been substantially used.
- Certain conditions outlined in the service agreement must be met for a refund.
Abuse or Violation of Terms
- Refunds are not applicable in cases of abuse or violation of our Terms and Conditions, particularly for software key sales.
Processing Time
- We aim to process refunds quickly.
- Refund processing time may vary depending on the payment method and any issues encountered.
Contact Information
For any questions or concerns regarding cancellations and refunds, reach out to us:
📧 Email: [email protected]
We’re here to help!